STATE AND FEDERAL EMPLOYEE RETIREMENT ASSISTANCE
2025 FEDERAL RETIREMENT CONSULTATIONS ARE HERE
As a state or federal employee, you are eligible to receive a free one-on-one consultation for answers to your retirement benefit questions. Including:
Your expected income when you retire.
How much longer you will have to work.
How you can save more money for retirement.
Which options have guaranteed income when you retire.
Request an Appointment and Opt Into SMS Notifications
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Privacy Policy for Federal Pension AdvisorsLast Updated: May 1, 2025At Federal Pension Advisors, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our services, including our website (https://federalpensionadvisors.org), forms, and SMS notifications. By using our services, you agree to the terms of this policy.1. Information We Collect
We collect the following information when you interact with us:
- Personal Information: Name, email address, phone number, and questions/preferred contact times when you fill out our forms (e.g., to request a one-on-one consultation).
- SMS Consent Data: If you opt into SMS notifications, we collect your phone number and consent records (e.g., checkbox selections or verbal agreements).
- Communication Data: Responses to group text messages (e.g., replies to appointment confirmations).
- Automatically Collected Data: IP address, browser type, and device information when you visit our website.2. How We Use Your Information
We use your information to:
- Schedule and confirm appointments with advisors or fiduciaries.
- Send group text messages for appointment confirmations and advisor introductions, including your advisor and customer service center in the group.
- Respond to your inquiries or appointment-related replies via SMS.
- Improve our services and website functionality.
- Comply with legal obligations.3. SMS Notifications
If you opt into SMS notifications:
- Purpose: We send group text messages for appointment confirmations and advisor introductions, including messages with your advisor and customer service center.
- Frequency: Message frequency varies based on your appointment schedule.
- Opt-Out: Reply STOP to unsubscribe at any time.
- Help: Reply HELP for assistance.
- Costs: Message and data rates may apply.
We retain SMS consent records for as long as necessary to comply with legal requirements (e.g., TCPA compliance).4. How We Share Your Information
We may share your information with:
- Advisors and Customer Service Center: To facilitate group text messages for appointment coordination.
- Service Providers: Third-party vendors (e.g., Twilio) that help us send SMS messages or manage our website, under strict confidentiality agreements.
- Legal Authorities: If required by law or to protect our rights.5. Your Rights and Choices
- Opt-Out of SMS: Reply STOP to any message to unsubscribe. You can also contact us at [email protected] to opt out.
- Access and Update: Email us at [email protected] to access, update, or delete your personal information.
- Do Not Sell: We do not sell your personal information.
- California Residents (CCPA): You have the right to request disclosure of data we collect, request deletion, and opt-out of sales (not applicable as we do not sell data).
- EU Residents (GDPR): You have the right to access, rectify, erase, or restrict processing of your data. Contact us to exercise these rights.6. Data Security
We use reasonable measures (e.g., encryption, secure servers) to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy (e.g., to provide services, comply with legal obligations). SMS consent records are kept for 5 years to comply with TCPA requirements.8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing information.9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have such data, contact us to have it removed.10. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Check back regularly for updates.11. Contact Us
For questions about this policy or to exercise your rights, contact us at:
- Email: [email protected]By using our services, you acknowledge that you have read and understood this Privacy Policy.